Refund Policy
Thank you for choosing Kenme Digital Academy for your educational needs. We strive to provide high-quality courses and services to help you achieve your learning goals. Our refund policy is designed to be fair and transparent, ensuring a positive experience for all our students.
- Eligibility for Refund:
- Refunds will be considered within the first seven (7) days from the date of payment.
- To be eligible for a refund, you must request it in writing within the specified seven-day period.
- Refund requests must be sent to kenmedigitalacademy@gmail.com or +91 92880 15867 and include your full name, contact information, and the reason for the refund.
- Grounds for Refund:
Refunds will be granted under the following circumstances:
- Technical Issues: In case of technical difficulties preventing access to the course content and materials.
- Course Content Dissatisfaction: If you find the course content substantially different from what was advertised.
- Duplicate Payment: If you accidentally make a duplicate payment for the same course.
- Non-Eligibility for Refund:
Refunds will not be provided under the following circumstances:
- Failure to Meet System Requirements: If you do not have the necessary technology or meet the system requirements to access the course.
- Change of Mind: If you change your mind after the seven-day refund period.
- Failure to Complete Course: If you fail to complete the course or meet your learning objectives.
- Refund Process:
- Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 14 days of approval.
- Refunds will be issued to the original payment method.
- Contact Information:
For refund requests and inquiries, please contact us at +91 92880 15867.
Note:
Kenme Digital Academy reserves the right to update or modify this refund policy at any time without prior notice. It is the responsibility of the student to review the refund policy periodically. Any changes will be effective immediately upon posting on our website.
By enrolling in our courses, you agree to abide by the terms and conditions outlined in this refund policy. Thank you for choosing Kenme Digital Academy for your learning journey.